Development and Maintenance

Training / Courses

We provide different levels of training for both new and experienced property maintenance & development practitioners. Training is provided through central courses and on-site at client premises

M3Pamwin Plus M3Pamwin Plus
M3Pamwin Lite M3Pamwin Lite
M3NHF Schedule of Rates M3NHF Schedule of Rates
M3Central M3Central
M3Locator M3Locator Plus
M3Vision M3Vision
HATC Development Training

Upcoming Training

If you don't find what you are looking for on our advertised courses, M3 provides bespoke staff training and consultancy. Our experienced trainers are able to help you design training sessions to meet your particular requirements.

HATC Development Training

APM Project Management Qualification August 2026

LocationThree Kings | 23 Commonside East | Mitcham | Surrey | CR4 2QA
Date11 – 20 August 2026

6-day course programme over 2 weeks 

*Association for Project Management - Certified Course* 

Ready to take your project management skills further?  

This APM-recognised qualification helps housing professionals strengthen their project management skills and understand how successful projects support wider organisational goals. 

Ideal if you have project experience and want to progress your career, broaden your skills and gain a recognised qualification that is valued across the housing sector. 

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M3 Central

M3Central Train the Trainer Course (User Training)

LocationOnline via Teams
DateWednesday, September 9, 2026

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • This morning session will be User training, demonstrating how you can train your repair takers to use M3Central to accurately diagnose repairs whilst taking repair calls.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

* Note that we also have an Admin Training session in the afternoon that you can book separately

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M3 Central

M3Central Train the Trainer Course (Admin Training)

LocationOnline via Teams
DateWednesday, September 9, 2026

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • The afternoon session will be Admin training, demonstrating how you can train your system administrators to amend and configure your M3Central interface so that it is appropriate for your organisation.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

* Note that we also have a User Training session in the morning of the same day that you can book separately

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HATC Development Training

Understanding the Development Process

LocationNCVO | Kings Cross | London
Date15 – 16 September 2026

This practical two-day course takes you through the key stages of affordable housing development, from identifying suitable sites and securing planning permission to delivery and handover. 

Led by an experienced trainer, the course combines expert guidance with real-world examples to help you understand the development process and build the confidence to apply your learning in practice. 

Perfect for councillors, elected members, and officers who want to better understand housing delivery, viability, and planning in their area. 

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M3NHF Schedule of Rates

M3NHF Schedule of Rates Training

LocationOnline via Teams
DateTuesday, September 22, 2026

This course covers the format of the Schedule of Rates, the measurement rules, variations and more.

The M3NHF Schedule of Rates training is designed for staff who are either unfamilar with the M3NHF Schedule of Rates or are current users.

The training is delivered online via Teams and is suitable for management and supervisory staff. It covers the format of the Schedule of Rates, definitions, measurement rules, repair examples, and exercises, as well as dealing with variations and what is included in the rates. 

This course is aimed at helping groups of people with different expertise communicate and share information effectively, helping clients control the cost of repair and maintenance contracts and development programmes.

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HATC Development Training

Housing Development Training Surgery

LocationOnline via Teams
DateFriday, September 25, 2026

FREE online Teams session  

Join our free online surgery hosted by development trainer and expert housing practitioner, Neil Clements. 

  • ASK any follow-up questions from your training 
  • EXPLORE key topics in more detail  
  • LEARN about future training options to take you to the next level 

 

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HATC Development Training

Acquisition, Feasibility and Project Planning for Development

LocationNCVO | Kings Cross | London
Date6 – 7 October 2026

Strengthen your understanding of the early stages of development management with this comprehensive two-day course, covering: 

  • Site identification 
  • Negotiation 
  • Valuation 
  • Project planning  
  • The conveyancing process 

You will also gain a deeper understanding of feasibility studies and the legal and technical considerations that can impact a development site. 

Designed for professionals with 6+ months’ experience in a relevant role, or those who have completed Understanding the Development Process, this course combines expert training with the opportunity to learn from industry peers, share experiences and strengthen your development knowledge.  

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HATC Development Training

Housing Development Financial Viability Explained

LocationNCVO | Kings Cross | London
DateThursday, October 8, 2026

Learn how financial viability shapes housing development decisions with this one-day course, designed to help you interpret viability appraisals with confidence. 

The course explores key topics including: 

  • Cost and value 
  • Profit and loss 
  • Yields and payback periods 
  • Discounted cash flows 
  • Net present value 
  • Internal rate of return 
  • Planning viability 

Whether you work with housing for rent, shared ownership or outright sale, this course will help you expand your understanding of the financial measures that influence development decisions.  

This course is ideal for anyone new to affordable housing development, as well as those looking to refresh and update their knowledge 

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M3NHF Schedule of Rates

M3NHF Schedule of Rates Training

LocationOnline via Teams
DateTuesday, October 20, 2026

This course covers the format of the Schedule of Rates, the measurement rules, variations and more.

The M3NHF Schedule of Rates training is designed for staff who are either unfamilar with the M3NHF Schedule of Rates or are current users.

The training is delivered online via Teams and is suitable for management and supervisory staff. It covers the format of the Schedule of Rates, definitions, measurement rules, repair examples, and exercises, as well as dealing with variations and what is included in the rates. 

This course is aimed at helping groups of people with different expertise communicate and share information effectively, helping clients control the cost of repair and maintenance contracts and development programmes.

View Details

M3 Central

M3Central Train the Trainer Course (User Training)

LocationOnline via Teams
DateWednesday, October 21, 2026

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • This morning session will be User training, demonstrating how you can train your repair takers to use M3Central to accurately diagnose repairs whilst taking repair calls.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

* Note that we also have an Admin Training session in the afternoon that you can book separately

View Details

M3 Central

M3Central Train the Trainer Course (Admin Training)

LocationOnline via Teams
DateWednesday, October 21, 2026

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • The afternoon session will be Admin training, demonstrating how you can train your system administrators to amend and configure your M3Central interface so that it is appropriate for your organisation.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

* Note that we also have a User Training session in the morning of the same day that you can book separately

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HATC Development Training

Design and the Planning system

LocationNCVO | Kings Cross | London
Date3 – 4 November 2026

Develop your understanding of the design process and the planning system with this comprehensive two-day course.  

Learn how to: 

  • Appoint and manage design teams 
  • Navigate the design process 
  • Identify common design challenges  
  • Understand the importance of effective design review 

The course also covers the planning system, including forward planning, development control, planning policies, applications, conditions and obligations.  

Ideal for those with 6+ months’ experience in a relevant role or anyone who has completed Understanding the Development Process.  

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HATC Development Training

APM Project Fundamentals Qualification

Location51 Lever Street | Manchester | M1 1FN
Date10 – 11 November 2026

*Association for Project Management - Certified Course* 

Take the first step towards a professional project management qualification with this APM-certified course.  

Covering the fundamentals of project management, the course will give you a clear understanding of: 

  • Project structures 
  • Terminology 
  • Best practice 

You will also learn practical tools to tackle the day-to-day challenges faced by development, regeneration and housing professionals. 

Whether you're new to formal project management or looking to take the first step towards a recognised professional qualification, this course provides the knowledge, skills and confidence to give you a strong foundation, and support your long-term career progression. 

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M3NHF Schedule of Rates

M3NHF Schedule of Rates Training

LocationOnline via Teams
DateTuesday, November 10, 2026

This course covers the format of the Schedule of Rates, the measurement rules, variations and more.

The M3NHF Schedule of Rates training is designed for staff who are either unfamilar with the M3NHF Schedule of Rates or are current users.

The training is delivered online via Teams and is suitable for management and supervisory staff. It covers the format of the Schedule of Rates, definitions, measurement rules, repair examples, and exercises, as well as dealing with variations and what is included in the rates. 

This course is aimed at helping groups of people with different expertise communicate and share information effectively, helping clients control the cost of repair and maintenance contracts and development programmes.

View Details

HATC Development Training

Building, Contracts and Managing On-site Developments

LocationNCVO | Kings Cross | London
Date18 – 19 November 2026

Learn from an expert housing practitioner in this practical two-day course, designed to equip you with the skills needed to manage on-site developments with confidence. Develop your understanding of the construction phase of housing development, covering: 

  • Construction procurement 
  • Building contracts 
  • Key contractual clauses 
  • Stages of construction 
  • Your role as an effective client throughout the build process 

You will also learn how to manage contractors and project teams, oversee successful handovers and apply best practice in defects management. 

Ideal for housing professionals with 6+ months' experience in a relevant role, or anyone who has completed Understanding the Development Process.  

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HATC Development Training

Understanding the Development Process

LocationNCVO | Kings Cross | London
Date24 – 25 November 2026

This practical two-day course takes you through the key stages of affordable housing development, from identifying suitable sites and securing planning permission to delivery and handover. 

Led by an experienced trainer, the course combines expert guidance with real-world examples to help you understand the development process and build the confidence to apply your learning in practice. 

Perfect for councillors, elected members, and officers who want to better understand housing delivery, viability, and planning in their area. 

View Details

HATC Development Training

APM Project Fundamentals Qualification

LocationM3 Offices | Greater London Three Kings, 23 Commonside East, Mitcham, Surrey, CR4 2QA
Date8 – 9 December 2026

*Association for Project Management - Certified Course* 

Take the first step towards a professional project management qualification with this APM-certified course.  

Covering the fundamentals of project management, the course will give you a clear understanding of: 

  • Project structures 
  • Terminology 
  • Best practice 

You will also learn practical tools to tackle the day-to-day challenges faced by development, regeneration and housing professionals. 

Whether you're new to formal project management or looking to take the first step towards a recognised professional qualification, this course provides the knowledge, skills and confidence to give you a strong foundation, and support your long-term career progression. 

View Details

M3NHF Schedule of Rates

M3NHF Schedule of Rates Training

LocationOnline via Teams
DateTuesday, December 8, 2026

This course covers the format of the Schedule of Rates, the measurement rules, variations and more.

The M3NHF Schedule of Rates training is designed for staff who are either unfamilar with the M3NHF Schedule of Rates or are current users.

The training is delivered online via Teams and is suitable for management and supervisory staff. It covers the format of the Schedule of Rates, definitions, measurement rules, repair examples, and exercises, as well as dealing with variations and what is included in the rates. 

This course is aimed at helping groups of people with different expertise communicate and share information effectively, helping clients control the cost of repair and maintenance contracts and development programmes.

View Details

M3 Central

M3Central Train the Trainer Course (User Training)

LocationOnline via Teams
DateWednesday, December 16, 2026

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • This morning session will be User training, demonstrating how you can train your repair takers to use M3Central to accurately diagnose repairs whilst taking repair calls.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

* Note that we also have an Admin Training session in the afternoon that you can book separately

View Details

M3 Central

M3Central Train the Trainer Course (Admin Training)

LocationOnline via Teams
DateWednesday, December 16, 2026

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • The afternoon session will be Admin training, demonstrating how you can train your system administrators to amend and configure your M3Central interface so that it is appropriate for your organisation.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

* Note that we also have a User Training session in the morning of the same day that you can book separately

View Details