M3User Event

• Timetable

Time	Sessions
09:45	09:45 ‐ 10:30 | The Forum (Level 1) Arrival & Registration
10:30	10:30 ‐ 10:45 | The Forum (Level 1) Welcome and M3 news Speaker: Paul Flowers
10:45	10:45 ‐ 11:20 | The Forum (Level 1) M3 Roadmap & Products Update Overview of M3 developments, new features and upcoming priorities Speakers: TBC
11:20	11:20 ‐ 11:30 Q&A
11:30	11:30 ‐ 11:45 | The Forum (Level 1) Coffee Break
11:45	11:45 ‐ 12:20 | The Forum (Level 1) Industry Expert Panel hosted server changes, managing upgrades and all other services M3 provide vs the client. Speakers: Dr Eve Blezard (CIH) | Nick Budlender (NHF) Facilitator: Craig Oosthuizen
12:20	12:20 ‐ 12:30 Q&A
12:30	12:30 ‐ 13:00 Breakout Sessions
	Diagnostics Excellence & Customer Experience The Forum (Level 1) Speaker: Dominic Short Stock Condition, Compliance & Asset Planning Nobel Room A (Level 2) Speakers: TBC Development & Finance - Latest feature releases and roadmap Nobel Room B (Level 2) Speakers: Matt Snuggs & Jonny Sweetman
13:00	13:00 ‐ 14:30 | The Pergola (Rooftop - Level 5) Lunch & Exhibition
14:45	14:45 ‐ 15:45 Breakout Sessions
	Troubleshooting & Best Practices The Forum (Level 1) Speakers: Dominic Short & Kristian Abrahamsen Energy Data, Sustainability & Net Zero Readiness Nobel Room A (Level 2) Speakers: TBC Development & Finance - Current Challenges around stalled sites, new products and funding options Nobel Room B (Level 2) Speakers: Sundeep Heer & Lorraine Boyle
15:45	15:45 ‐ 16:00 | The Forum (Level 1) + Nobel A+B (Level 2) Coffee Break
16:00	16:00 ‐ 16:30 Optional extended sessions (Attendance at your discretion - networking also welcome)
	Schedule of Rates Version 8.1 The Forum (Level 1) Speaker: Chris Patient Awaab's Law, Decent Homes 2 & Regulatory Readiness Nobel Room A (Level 2) Speaker: TBC Support & SLA - Introduction to the new support approach Nobel Room B (Level 2) Speakers: Matt Snuggs & Craig Oosthuizen
16:30	16:30 ‐ 16:45 | The Forum (Level 1) Closing Plenary & Bring Together
16:45	16:45 ‐ 17:00 Q&A