M3NHF Schedule of Rates FAQs

If you would like support, you can browse the frequently asked questions below or for technical queries contact Rand Associates using the contact form to the right. Support and training is provided by Rand Associates.

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M3NHF Schedule of Rates Version 7.2 Codes Priority codes and response periods Uplifts Tendering Procurement Procurement Consortia Partnering Making suggestions More help

M3NHF Schedule of Rates Version 7.2

What is the full list of specialist schedules?

We have Specialist SORs for

Asbestos

CCTV Maintenance

Communal Mechanical & Electrical

Communal TV Maintenance

Controlled Door Entry Maintenance

Cyclical redecoration and Pre-decoration Repairs

Disabled Adaptations

Electrical Upgrading & Maintenance

Estates Services – Grounds maintenance, Building Cleaning

Facilities Management

Fire Alarms Maintenance

Fire Safety Works

Gas Appliance Service and Maintenance

Lift Maintenance

Planned Maintenance and Property Reinvestment

Retrofit Works

Solid Fuel Appliance Service and Maintenance

Warden Call/OAP Alarms Maintenance

Water Hygiene

 

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Additional Schedules

 

ROS
Developed to address particular usage of the Schedule with Job Planning software.

 

VIPER
Developed to support particular usage of the Schedule with Void Lettable standards.

 

RIMVOS (Repairs, Improvements, Maintenance and Voids Ordering Schedule)
For smaller organisations who need to control the cost of property repairs & improvements

 

Facilities Management Schedule
For organisations managing a wide range of corporate buildings including residential accommodation, healthcare and educational buildings, leisure facilities and more.

Does labour include timing?

We have standard minute values (also expressed as standard hours) for all SOR items except those classed as specialist works

How many items are in Version 6.2/3 and Version 7.2?

 

Version 6.2/6.3

2,709 Items

Version 7.2

3,440 Items

Asphalt

5

5

Brickwork

168

195

Cleaning & Clearance

51

95

Disabled Adaptations - Minor

87

127

Drainage

36

54

Electrician

(incl Micro-generation)

328

432

Fencing

87

126

Flooring

(Sheet and Tile)

37

50

Glazing

69

79

Groundworks

79

152

Heating

128

136

Joiner

621

806

Painter

238

269

Plasterer

83

91

Plumber

390

451

Roofer

141

180

Stonework

18

21

Specialist

105

128

Floor and Wall Tiling

38

43

What formats of the M3NHF Schedule are available?

Print

  • Volume 1(a1) Invitation to Tender
  • Volume 1(a2) Articles and Contract Conditions
  • Volume 1b Contract Conditions
  • Volume 1c Preliminaries
  • Volume 1d Specification
  • Volume 1e KPI Framework
  • Volume 2a SOR Long descriptions (Tender)
  • Volume 2b SOR Medium descriptions (Works Order)
  • Volume 3 Price Framework

Electronic

Word

  • Volume 1(a1) Invitation to Tender
  • Volume 1(a2) Articles and Contract Conditions
  • Volume 1d Specification
  • Volume 1e KPI Framework
  • Volume 2a SOR Long descriptions (Tender)
  • Volume 2b SOR Medium descriptions (Works Order)
  • Volume 3 Price Framework

 

PDF

  • Volume 1b Contract Conditions
  • Volume 1c Preliminaries

 

Excel

  • SOR Medium & Long descriptions (Works Order)
  • SMV Pay Rate file (for subscribers only)
Where are find fault and rectify items in Version 6 and 7?

Locate fault and locate fault and rectify items were dropped from version 6 of the M3NHF Schedule of Rates.

Many subscribers had reported misunderstandings about how these items should be treated, particularly with regard to invoicing.

What is the coding system?

For the main SOR there are 6 numerics:

  • Nxxxxx – Trade Code
  • NNxxxx – Section
  • NNNNxx – Subsection
  • NNNNNN – SOR Item

We can provide files with specific coding structure for Orchard Anite and SDM

 

Description Format:

  • Property History - 1 line x 50 characters
  • Works Order - 4 lines x 50 characters or a total of 200 characters

 

I am not a Social Landlord. Can I buy the M3NHF Schedule of Rates?

The Schedule of Rates is sold under subscription to Social Landlords (Local Authorities, ALMO’s, Housing Associations, Charities etc).

Contractors and Consultants cannot buy any of the Schedule modules directly. It must be provided by the authorised Subscriber who is in contract with them.

The Schedule of Rates can be supplied in hard copy without restriction by the Subscriber for tendering and operational purposes. If the Schedule of Rates is required in electronic format, the Subscriber must extend their licence to cover the Contractor or Consultants.

Contractors and Consultants working with authorised subscribers can however purchase an A5 SoR edition of the Schedule containing the items including medium descriptions and rates.

How do I buy the A5 SoR edition of M3NHF Schedule of Rates?

The M3NHF SOR A5 books are available via the order form for immediate dispatch. The price of the books is dependent upon the numbers ordered (see website for details) and can be paid for by credit card or invoice.

When placing an order do not forget to specify which version of the M3NHF Schedule of Rates you require.

If I buy M3Central, will I get M3NHF Schedule of Rates with it?

Licences for M3Central and M3NHF Schedule of Rates are completely separate.

M3Central will not come with M3NHF Schedule of Rates unless a separate licence or licence extension has been obtained for the right to use it.

Each product is subject to the terms and conditions of its own licence agreement, obtainable from M3.

What is the latest version of M3NHF Schedule of Rates?

Latest version

  • Version 7.2 is the latest version of the M3NHF Schedule of Rates, released in Spring 2021 to replace Version 7.1

All versions

  • Version 7.1 - July 2019
  • Version 7 - August 2016
  • Evaluative date Version 7.x - January 2016
  • Version 6.3 - September 2015
  • Version 6.2 - July 2014
  • Version 6.1 - January 2011
  • Version 6 - 2008
  • Evaluative date Version 6.x -January 2008
  • Version 5.1 - June 2006
  • Version 5 - January 2003
  • Evaluative date Version 5.x – January 2003
What is new in version 7.2 of the M3NHF Schedule of Rates?

The changes in Version 7.2 relate to updating of the ITT (Instructions to Tenderers) the Contract Conditions, Preliminaries, Price Framework, Additional sections for The Specification, and additional Schedule of Rates items.

To find out more about Version 7.2 click here.

When is the next version of M3NHF Schedule of Rates due?

Version 8 is due to be released mid-2022.

You can read more about the changes in release 7.2 here

Where can I get a breakdown of labour and materials that make up the rates?

The labour and materials files (SMVs) are available for purchase to M3NHF Schedule of Rates subscribers. You can select them from the M3NHF Schedule of Rates menu on the order form. You can place an order there, or just get a quotation.

How can I get further information about a particular item in the M3NHF Schedule of Rates?

Generally, it is found to be unhelpful to focus on any particular M3NHF Schedule of Rates item.

Schedule items are deemed to include everything necessary to do the job. The contract says:

Each item in the Schedule of Rates is intended to represent the entire work content of the particular repair and or maintenance in respect of the subject of the Schedule of Rates item and the Contractor is deemed to have included in his percentage adjustment for all ancillary items not specifically referred to in the Schedule of Rates item but are necessary to achieve the particular repair or maintenance of the Schedule of Rates subject.

For items that need clarification, you should refer enquiries via the subscriber.

Are the descriptions in accordance with the principles of the Standard Method of Measurement [SMM]?

No, the descriptions are intended to represent the work requirement of that particular task and are deemed to be fully inclusive of ancillary works necessary to complete the task.

Are labour and materials included in the rates?

Rates are built up from Standard Minute Value outputs and include:

  • All Ancillary Works
  • Labour
  • Labour oncosts (NI, pension, training etc.)
  • Materials
  • Materials wastage
  • Means of Access for works to 2 Storey Properties
  • Non-productive Time
  • Overheads
  • Pre-Inspection Costs
  • Profit
  • Stores on Cost
  • Vehicle costs
  • Waste removal
  • Working with removal & disposal of non-licensed ACM
What guidance notes are provided?

See the Measurement Rules, Price Framework Details and Rules etc.

Do the times in labour and materials files (SMVs) include travel time?

No. The times in the labour and materials files are for completing the job from arrival on site to establish what the jobs through the clean up on departure when job completed.

Travel and other non-productive time should be taken into account by the Contractor when calculating their tender percentage adjustment.

Codes

What do the trade codes stand for in the M3NHF Schedule of Rates?

The trade codes adopted in the M3NHF Responsive and Voids SOR are:

GR Groundworker

WF Wall and Floor tiler

FE Fencer

FL Floorlayer

DR Drainlayer

PA Painter and Decorator

BL Bricklayer

EL Electrician

SM Stonemason

GL Glazier

AS Asphalter

HE Heating Engineer

RF Roofer

CC Cleaning or clearance team

PT Plasterer

JR Carpenter and joiner

SP Specialist

DA Disabled adaptation

multi skilled operative

Do I have to pay more if the job takes longer than shown in the SMV files?

No, the time is shown for guidance only. Equally you don’t have to pay less if they job does not take as long as the SMV.

Priority codes and response periods

Model priority codes and response periods for responsive maintenance

Priority E

Emergency – within Normal Working Hours

To be commenced immediately and no later than [2]* hours and completed or made safe within [24 hours]*

Priority E

Out of Hours Emergency - Works

To be commenced immediately and no later than [2]* hours and completed or made safe within [24 hours]*

Priority U

Urgent

To be commenced and completed within [5 Working Days/7 calendar days]*

Priority R

Routine

To be commenced and completed within [20 Working Days /28 calendar days]*

Priority X

Client Representative Defined

To be commenced and completed in the specified period

Uplifts

What is the current percentage uplift for the M3NHF Schedule of Rates?

There is no single current percentage uplift or discount for the M3NHF Schedule of Rates because contracts vary in nature, stock profile and are also influenced by regional differences and market conditions It also depends upon which Version (6.3, 7, 7.1, 7.2 etc.) is being used by the clients.

Tendering

Can we replicate the documentation?

Under the terms of your licence with M3, you may replicate the entire document (or appropriate parts), as many times as you need to during the course of your procurement exercises. We ask that you provide the Schedule of Rates codes and description document in secure PDF format and not in Excel.

Unprotected copies of the documentation cannot be provided to potential bidders, and all documents must indicate that the intellectual property rights of the core NHF documentation are vested in Rand Associates Consultancy Services Ltd and/or NHF HAMMAR South West.

Can we make amendments to contract conditions and preliminaries?

The NHF Form of Contract 2011 (rev7:2020) Contract Conditions (Volume 1b) and Preliminaries (Volume 1c) are supplied as standard documentation, any amendments (whether deletions, amendments and additions) should be scheduled in the Schedule of Amendments which is incorporated into the Articles of Agreement incorporated into Volume1(a2).

 

Procurement

Can I get help procuring a contract using the M3NHF Schedule of Rates?

Yes. Rand Associates can provide assistance in the procurement of contracts, including the procurement under Public Contract Regulations 2015.

Please click here to contact them.

What’s new under the Public Contract Regulations 2015 procurement regulations?

Anthony Collins Solicitors provide expert support to the NHMF in the production of the M3NHF Schedule of Rates documentation.

There is a wealth of free resources on their website here.

Procurement Consortia

Is the M3NHF Schedule of Rates suitable for a procurement consortia?

Many users of procurement consortia frameworks use the M3NHF Schedule of Rates. The Schedule is ideal as a benchmarking tool.

Partnering

Is the M3NHF Schedule of Rates suitable for Partnering?

Many partnering contracts use the M3NHF Schedule of Rates. The Schedule of Rates documentation has been specifically written to emphasise partnering.

Making suggestions

How can I make a suggestion for the M3NHF Schedule of Rates?

The NHMF (National Housing Maintenance Forum) is the channel which helps improve and develop the M3NHF Schedule of Rates.

Find out more about the NHMF

You can also send a suggestion via the contact form

If you are a contractor, the NHMF Contractor Forum is an integral part of the NHMF.

Find out more about the Contractor Forum

More help

How can I get further information about a particular item in the M3NHF Schedule of Rates?

We do not deal directly with queries raised by contractors. Any queries or disputes between client and contractor should be agreed between the two parties. Our relationship is with our subscribers, so any communications should go through them.

We do not generally conduct debates about the price for individual items. Schedule items are deemed to include everything necessary to do the job.

Each item in the Schedule of Rates is intended to represent the entire work content of the particular repair and or maintenance in respect of the subject of the Schedule of Rates item and the Contractor is deemed to have included in his percentage adjustment for all ancillary items not specifically referred to in the Schedule of Rates item but are necessary to achieve the particular repair or maintenance of the Schedule of Rates subject.

For technical queries, please view our Technical FAQs before submitting queries.

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