If you would like support, you can browse the frequently asked questions below or for technical queries contact Rand Associates using the contact form to the right. Support and training is provided by Rand Associates.
We have Specialist SORs for
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Asbestos |
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CCTV Maintenance |
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Communal Mechanical & Electrical |
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Communal TV Maintenance |
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Controlled Door Entry Maintenance |
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Cyclical redecoration and Pre-decoration Repairs |
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Disabled Adaptations |
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Electrical Upgrading & Maintenance |
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Estates Services – Grounds maintenance, Building Cleaning |
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Facilities Management |
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Fire Alarms Maintenance |
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Fire Safety Works |
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Gas Appliance Service and Maintenance |
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Lift Maintenance |
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Planned Maintenance and Property Reinvestment |
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Retrofit Works |
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Solid Fuel Appliance Service and Maintenance |
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Warden Call/OAP Alarms Maintenance |
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Water Hygiene |
ROS
Developed to address particular usage of the Schedule with Job Planning software.
VIPER
Developed to support particular usage of the Schedule with Void Lettable standards.
RIMVOS (Repairs, Improvements, Maintenance and Voids Ordering Schedule)
For smaller organisations who need to control the cost of property repairs & improvements
Facilities Management Schedule
For organisations managing a wide range of corporate buildings including residential accommodation, healthcare and educational buildings, leisure facilities and more.
We have standard minute values (also expressed as standard hours) for all SOR items except those classed as specialist works
Electronic
Word
Excel
Locate fault and locate fault and rectify items were dropped from version 6 of the M3NHF Schedule of Rates.
Many subscribers had reported misunderstandings about how these items should be treated, particularly with regard to invoicing.
We have 635 subscribers (Jan. 2021)
For the main SOR there are 6 numerics:
We can provide files with specific coding structure for Orchard Anite and SDM
Description Format:
The Schedule of Rates is sold under subscription to Social Landlords (Local Authorities, ALMO’s, Housing Associations, Charities etc).
Contractors and Consultants cannot buy any of the Schedule modules directly. It must be provided by the authorised Subscriber who is in contract with them.
The Schedule of Rates can be supplied in hard copy without restriction by the Subscriber for tendering and operational purposes. If the Schedule of Rates is required in electronic format, the Subscriber must extend their licence to cover the Contractor or Consultants.
Contractors and Consultants working with authorised subscribers can however purchase an A5 SoR edition of the Schedule containing the items including medium descriptions and rates.
The M3NHF SOR A5 books are available via the order form for immediate dispatch. The price of the books is dependent upon the numbers ordered (see website for details) and can be paid for by credit card or invoice.
When placing an order do not forget to specify which version of the M3NHF Schedule of Rates you require.
Licences for M3Central and M3NHF Schedule of Rates are completely separate.
M3Central will not come with M3NHF Schedule of Rates unless a separate licence or licence extension has been obtained for the right to use it.
Each product is subject to the terms and conditions of its own licence agreement, obtainable from M3.
The changes in Version 7.2 relate to updating of the ITT (Instructions to Tenderers) the Contract Conditions, Preliminaries, Price Framework, Additional sections for The Specification, and additional Schedule of Rates items.
To find out more about Version 7.2 click here.
Version 8 is due to be released mid-2023.
You can read more about the changes in release 7.2 here
The labour and materials files (SMVs) are available for purchase to M3NHF Schedule of Rates subscribers. You can select them from the M3NHF Schedule of Rates menu on the order form. You can place an order there, or just get a quotation.
Generally, it is found to be unhelpful to focus on any particular M3NHF Schedule of Rates item.
Schedule items are deemed to include everything necessary to do the job. The contract says:
Each item in the Schedule of Rates is intended to represent the entire work content of the particular repair and or maintenance in respect of the subject of the Schedule of Rates item and the Contractor is deemed to have included in his percentage adjustment for all ancillary items not specifically referred to in the Schedule of Rates item but are necessary to achieve the particular repair or maintenance of the Schedule of Rates subject.
For items that need clarification, you should refer enquiries via the subscriber.
No, the descriptions are intended to represent the work requirement of that particular task and are deemed to be fully inclusive of ancillary works necessary to complete the task.
Rates are built up from Standard Minute Value outputs and include:
See the Measurement Rules, Price Framework Details and Rules etc.
No. The times in the labour and materials files are for completing the job from arrival on site to establish what the jobs through the clean up on departure when job completed.
Travel and other non-productive time should be taken into account by the Contractor when calculating their tender percentage adjustment.
The trade codes adopted in the M3NHF Responsive and Voids SOR are:
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GR Groundworker |
WF Wall and Floor tiler |
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FE Fencer |
FL Floorlayer |
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DR Drainlayer |
PA Painter and Decorator |
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BL Bricklayer |
EL Electrician |
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SM Stonemason |
GL Glazier |
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AS Asphalter |
HE Heating Engineer |
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RF Roofer |
CC Cleaning or clearance team |
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PT Plasterer |
JR Carpenter and joiner |
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SP Specialist |
DA Disabled adaptation multi skilled operative |
No, the time is shown for guidance only. Equally you don’t have to pay less if they job does not take as long as the SMV.
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Priority E |
Emergency – within Normal Working Hours |
To be commenced immediately and no later than [2]* hours and completed or made safe within [24 hours]* |
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Priority E |
Out of Hours Emergency - Works |
To be commenced immediately and no later than [2]* hours and completed or made safe within [24 hours]* |
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Priority U |
Urgent |
To be commenced and completed within [5 Working Days/7 calendar days]* |
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Priority R |
Routine |
To be commenced and completed within [20 Working Days /28 calendar days]* |
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Priority X |
Client Representative Defined |
To be commenced and completed in the specified period |
There is no single current percentage uplift or discount for the M3NHF Schedule of Rates because contracts vary in nature, stock profile and are also influenced by regional differences and market conditions It also depends upon which Version (6.3, 7, 7.1, 7.2 etc.) is being used by the clients.
Under the terms of your licence with M3, you may replicate the entire document (or appropriate parts), as many times as you need to during the course of your procurement exercises. We ask that you provide the Schedule of Rates codes and description document in secure PDF format and not in Excel.
Unprotected copies of the documentation cannot be provided to potential bidders, and all documents must indicate that the intellectual property rights of the core NHF documentation are vested in Rand Associates Consultancy Services Ltd and/or NHF HAMMAR South West.
The NHF Form of Contract 2011 (rev7:2020) Contract Conditions (Volume 1b) and Preliminaries (Volume 1c) are supplied as standard documentation, any amendments (whether deletions, amendments and additions) should be scheduled in the Schedule of Amendments which is incorporated into the Articles of Agreement incorporated into Volume1(a2).
Yes. Rand Associates can provide assistance in the procurement of contracts, including the procurement under Public Contract Regulations 2015.
Please click here to contact them.
Anthony Collins Solicitors provide expert support to the NHMF in the production of the M3NHF Schedule of Rates documentation.
There is a wealth of free resources on their website here.
Many users of procurement consortia frameworks use the M3NHF Schedule of Rates. The Schedule is ideal as a benchmarking tool.
Many partnering contracts use the M3NHF Schedule of Rates. The Schedule of Rates documentation has been specifically written to emphasise partnering.
The NHMF (National Housing Maintenance Forum) is the channel which helps improve and develop the M3NHF Schedule of Rates.
You can also send a suggestion via the contact form
If you are a contractor, the NHMF Contractor Forum is an integral part of the NHMF.
We do not deal directly with queries raised by contractors. Any queries or disputes between client and contractor should be agreed between the two parties. Our relationship is with our subscribers, so any communications should go through them.
We do not generally conduct debates about the price for individual items. Schedule items are deemed to include everything necessary to do the job.
Each item in the Schedule of Rates is intended to represent the entire work content of the particular repair and or maintenance in respect of the subject of the Schedule of Rates item and the Contractor is deemed to have included in his percentage adjustment for all ancillary items not specifically referred to in the Schedule of Rates item but are necessary to achieve the particular repair or maintenance of the Schedule of Rates subject.
For technical queries, please view our Technical FAQs before submitting queries.