Training / Courses

M3Central Train the Trainer Course (User Training)

Overview

This is a fantastic opportunity for your organisation to gain valuable M3Central knowledge so that you can train your staff internally on the system.

  • This morning session will be user training, demonstrating how you can train your repair takers to use M3Central to accurately diagnose repairs whilst taking repair calls.

Additionally, on certain dates, we will have an M3NHFSchedule of Rates consultant in the User training session, who will be able to provide their expertise and answer any questions you may have regarding the M3NHFSchedule of Rates. Please contact us for further information

Course Plan

Please see course outlines below for your reference.

* Note that we also have an Admin Training session in the afternoon of the same day that you can book separately

User Training

  • This session is designed specifically for trainers who will be delivering guidance on the effective use of M3Central Diagnostics within their teams.
  • It will cover the various approaches to diagnosing repairs using the platform and provide insights on how to best communicate and embed these practices with end users.
  • Ideal for those responsible for training frontline repair takers, admin staff, or technical teams, this session will help you build the knowledge and skills needed to support consistent use of Central Diagnostics.
  • Whether your trainees are new to the system or have been using it for some time, you’ll learn how to coach them in maximising the product’s potential.
  • By training others to accurately match reported problems to the correct repair job solutions, you’ll help reduce variations in diagnosis and increase first-time fix rates— delivering real operational benefits across your organisation.

How much?

  • The M3Central only sessions will be £250 + VAT per delegate per session.
  • All delegates will require access to a laptop/computer with internet access

Suggested preparation

Training dates:

We will be holding M3Central train the trainer courses online on the following dates:

28th January 2026

  • User Training
  • Admin Training

11th March 2026

  • User Training
  • Admin Training

22nd April 2026

  • User Training
  • Admin Training

3rd June 2026

  • User Training
  • Admin Training

15th July 2026

  • User Training
  • Admin Training

9th September 2026

  • User Training
  • Admin Training

21st October 2026

  • User Training
  • Admin Training

16th December 2026

  • User Training
  • Admin Training

For more information, please contact us at training@m3h.co.uk. We look forward to seeing you there.

When

Wednesday, March 11, 2026

Where

Online via Teams

Price
£250 +VAT (per delegate)
Book training

Other available training dates

Wednesday, April 22, 2026 chevron_right Wednesday, June 3, 2026 chevron_right Wednesday, July 15, 2026 chevron_right Wednesday, September 9, 2026 chevron_right Wednesday, October 21, 2026 chevron_right Wednesday, December 16, 2026 chevron_right

Bespoke In-house Training

All of our courses can be tailored to your organisations' requirements and delivered in-house for your convenience


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