Yes. When in editing mode, you can add links to other documents or to pages on your intranet. Highlight a word or phrase in the Advice screen and click on the 'Links' button.
Go to Settings|Advanced, check the box marked 'Turn on Editing Mode' and click on Update.
You can now edit the text on the diagnostic screens, change the linked items, or replace a link with a message to the user. You can also edit the Tips, the Damp Screens and the Advice screens. You can also turn off icons on the Home page.
M3Locator Plus makes diagnosis of repair problems easy. Call centre staff, perhaps with little knowledge of repairs or maintenance, can record accurate reports using the application. But M3Locator Plus is about more than that.
It also contains the entire M3NHF Schedule of Rates, and is designed to be used across your organisation both by call centre operators and technical staff, to provide a comprehensive and efficient system for using a M3NHF Schedule of Rates in your repairs and maintenance service.
M3Locator Plus provides several excellent tools for finding items within the M3NHF Schedule of Rates. Users can search for items by any word or phrase. It's even possible to look up items by item code - ideal for those who have memorised all the codes, or perhaps more likely a handy way to check contractor invoices.
One of the most useful features is the store facility. Any schedule item can be added to the store, allowing users to build up a works schedule. Quantities can be changed and comments added and of course M3Locator Plus keeps track of the total cost and allows you to apply uplifts. The works schedule can be exported for printing, imported into Microsoft Word or Excel, saved to disk or sent to your repairs ordering system.
Advanced users can develop templates which will automatically generate schedules of repair items from a standard definition. For example, look for ‘voids' and the standard list of jobs required will be produced.
To make M3Locator Plus more accessible to technical staff and those out of the office, it is easy to use on tablets and other portable devices. Most customers have a corporate licence that allows you to install the application onto as many systems as you like within your organisation. So there is no extra charge to deploy it on surveyors' laptops too.
For a demonstration of M3Locator Plus functionality or for help implementing any of the suggestions above, contact support@m3h.co.uk