Head of Client Operations
Craig currently heads Client Operations, overseeing relationships with both customers and strategic partners within the housing sector. This includes monitoring and ensuring the delivery of high-quality training and services.
Previously, he was a department head at Ndifuna Ukwazi (NU) in South Africa, where he was focused on improving safety, policing and access to justice. His role included using evidence-based advocacy to drive policy change within all spheres of government.
He started his career as a software developer, working on equity and commodity analysis software.
Craig holds a Bachelor of Commerce in Economics and Legal Studies from the University of KwaZulu-Natal in South Africa.