M3RD20

Manage and monitor defects

M3RD20 is an online system shared by your development team, customer call centre, contractors and consultants for managing and monitoring defects.

It can allow you to do many things:

  • ¬†Share information quickly and easily between your development team, customer call centre, contractors and consultants
  • Enter and track defects more easily
  • Reduce costs by monitoring and comparing performance
  • Report and sign off defects using your iPhone
  • Reduce costs by checking items against agreed rates

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