Frequently Asked Questions

Most clients elect to make Housecall available to all via their own website.  You can see examples in the reference sites.

Client Housecall can also be available only to customers who have logged in. If you choose to set up Housecall like that, customer's id can be sent through automatically with the repair report so they do not have to enter their details twice.

Housecall is a hosted service by M3, so all maintenance and updates are carried out automatically.  New functionality and options are automatically added to client accounts.

M3 configure Housecall to appear either inside a page on your site or we borrow the design of your site so that your version is unique to you.  Take a look at the variety of set ups on the reference sites.

M3 wants you to have as much control of your Housecall service as possible.  M3 is responsible for hosting and maintaining the service, but you do not need to contact us for every tweak.

Each subscriber has access to their own Control Panel where they can determine many aspecis of what Housecall looks like and what it does.

Subscribers can view summary reports and drill down from different categories to the individual repair reports submitted.

See examples on the

Housecall can be customised in just about any way you can imagine so just ask us what you would like to achieve.

Housecall is also available in a text-only version that is fully compliant with the WAI AA standard

Housecall comes in text only version and it can also be displayed in other languages*: Arabic, French, Gujarati, Punjabi, Urdu and Welsh.

*Translations provided by LanguageLine