Home Maintenance Repair Reporting Repair Handbooks 1 Benefits and Features

Product Description

Repair Handbooks are printed A5 books which advise residents of your repair policies and how to report repairs.

They consist of advice for residents on who is responsible for repairs, what to do in an emergency, what to do before making any alterations to their properties, how performance is measured, how staff and contractors will behave, how to make a complaint and how repairs are made.

Repair Handbooks also empower residents, by illustrating many of the most common maintenance problems, using diagrams, and linking these to helpful hints about how they can look after their homes. 

If you would like us to send you a sample copy, you can contact us using our online form or call us on 020 8254 5580.

If you would like to find out about other options for advising tenants on reporting repairs in handbooks or online, you can also visit our Housecare page.

For more information about different options for purchasing Repair Handbooks, then view the getting started page.