We do not deal with queries raised by contractors. Any queries or disputes between client and contractor should be agreed between the two parties. Our relationship is with our subscribers, so any communications should go through them. 

We do not generally conduct debates about the price for individual items. Schedule items are deemed to include everything necessary to do the job.

Each item in the Schedule of Rates is intended to represent the entire work content of the particular repair and or maintenance in respect of the subject of the Schedule of Rates item and the Contractor is deemed to have included in his percentage adjustment for all ancillary items not specifically referred to in the Schedule of Rates item but are necessary to achieve the particular repair or maintenance of the Schedule of Rates subject.

For technical queries, please view our faq's before submitting queries.